Volkswagen Group Italia: action plan for Diesel EU5 Type EA189 engines

07/10/2015
The web-process which allows the Customers to check whether their vehicle will be involved in the service action to correct the nitrogen oxides (NOx) emissions characteristics on EU5 Type EA 189 Diesel engines or not, has been released.

The Customers can thus consult the dedicated webpage on the brands’ websites or call the toll-free phone numbers:
www.volkswagen.it – 800 865 579
www.audi.it – 800 283 454 63
www.seat-italia.it – 800 100 300
www.skoda-auto.it – 800 100 600
www.volkswagen-veicolicommerciali.it – 800 400 300

The Customers can alternatively contact the Dealers or the Service Partners of Volkswagen Group Italia’s official network.

Under the action plan, Volkswagen AG and the other Group brands whose vehicles are affected will present the technical solutions and measures to the responsible authorities in October. Customers will be kept informed about the timing and the procedure for this service maintenance action.

All affected vehicles with EU5 Type EA 189 Diesel engines are technically safe and roadworthy.

New vehicles from the Volkswagen Group with EU6 Diesel engines currently available in the European Union – and therefore in Italy – not affected, comply with legal requirements and environmental standards.

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Volkswagen Group Italia: action plan for Diesel EU5 Type EA189 engines

07/10/2015
The web-process which allows the Customers to check whether their vehicle will be involved in the service action to correct the nitrogen oxides (NOx) emissions characteristics on EU5 Type EA 189 Diesel engines or not, has been released.

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